Desktop and Workstation Support
Trevorn technicians are capable of providing complete end-to-end support of all aspects of desktop and workstation maintenance and support. Trevorn Desktop technicians are trained and experienced in the latest desktop applications, hardware, and technologies. We manage PC life cycles proactively, to prevent downtime and data loss.
Our technicians are experienced at winning the battle against viruses, Spyware, and other harmful applications that can steal your productivity and damage your data.
Desktop Support Services Include:
- Operating System Installation and Configuration
- Microsoft Windows (All Versions)
- Linux (All Versions)
- Macintosh (All Versions)
- UNIX Workstation (AIX, Solaris, HP, Unix)
- Application Installation and Configuration
- Automated Deploy
- Group Upgrades
- Anti-Virus Management
- Managed Definition Updates
- Policy Configuration
- Virus removal and cleanup
- Hardware Upgrades and Repairs
- Failure diagnosis and troubleshooting
- Performance tuning
- Disk defragmentation
- File system cleanup
- Process cleanup
- Anti-Spyware
- Spyware prevention
- Spyware cleanup
- Security
- Workstation Access control Management
- OS and Application patch management
- Automated Patch distribution
- Workstation Firewall
- Network service
-
Asset Management
- Life Cycle tracking
- Asset tagging
- Software License Tracking
- Peripheral Installation and Management
- New PC Deployment
- Technology Sizing and Selection
- Procurement
- Setup and installation
- Data migrations